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  • How can I get someting Customized?
    If its a product already listed for sale in the store, just follow the checkout procedures. If you want to reach out about something you dont see listed, please feel free to do so!
  • How do you get in to step up my hotel room or Airbnb?
    Reach out so we can confirm dates and details! As far as getting your hotel room set up, that would be done prior to your group checking in. You would send us the check-in info, and we will arrive right at check-in. We would need about 2-3 hours for set up, and then after that its all yours! If you need to come in and drop off your bags and such, you can while we work!
  • What are your prices?
    So prices depend on what exactly you are looking for. Besides just purchasing items already listed for sale, things like room set up, custom party decor, and what that all entails just depends on your budget. SET UP: Basic room set up is just a photo-wall with balloon arch and banner. Any other decor, such as decorating the brides room, kitchen, living, etc. is a full package. Please contact us with your details to get a quote sent to you with everything your looking for! CUSTOMIZED ITEMS FOR PARTIES: Most of our customized products such as banners, cake toppers, and lots of goodies for different occasions are listed in our store. If your looking for a more in dept customization please reach out to us and let us know what we can customize for you! DECOR: We have lots of decor available to rent. Depending on the amount, and time you need it for, we can send you a quote! We hold a deposite down and once everything is returned in good conditon we refund you and just take the rental fee. If it requires shipping, you are responsible for shipping!
  • How do we go about customizing a set up with decor?
    Our services can be mixed and matched to suite different parties and needs! The best way to get exactly what you want is to reach out to us and let us know what your interested in having set up at your party and we can get your a quote!
  • Shipping Info
    We use USPS for all our shipping needs! We also provide tracking on all orders, and biggered orders go out first class mail. Smaller orders such as stickers go our regular mail. Once we ship out an order, it has left our hands, and we no longer have any control over it. If there is a delay, we provide tracking, and USPS will be able to assist you from there.
  • What if I need my order ASAP?
    We do provide RUSH shipping and processing for an additional fee. This means that your order gets to the front of the line for processing.
  • How does payments work for services?
    Any services provided, from set up to a custom order that we have to discuss for your party, requires 50% down up front and the remaining payment 1-2 weeks prior to the event.
  • What if I am not happy with my products?
    If you are not happy with your purchase of any products, if they were not customized we will gladly refund you after the item is returned. If you were not happy, and cannot or do not want to return the item, we will offer you store credit. If your item was customized, we always send you a proof for you to approve prior to finalizing the product. If you ok the proof, you are fully responsible if you are not happy with the product. There are no returns or refunds on customized products.
  • Do you Ship?
    We do! Literally anything. The only things we dont ship are rentals.
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